Shipping policy

 

Welcome to O Store! We’re committed to delivering your order promptly and ensuring that you have a smooth shopping experience. Please review our shipping policy to understand more about our shipping options, estimated delivery times, and any related costs.

1. Shipping Rates and Options
International Shipping: We also provide free shipping worldwide. Please note that customs fees or additional charges may apply in some regions, which are the responsibility of the customer.

2. Processing Times
Order Processing: Orders are processed within 3 days of placing your order. Processing times do not include weekends or holidays.
Custom Orders: For custom or personalized items, please allow additional processing time. We will provide an estimated shipping date once your order is confirmed.

3. Delivery Times
Standard Shipping: 15-10 Business days
Express Shipping: 5-10 Business days
International Shipping: Delivery times vary by destination and customs processing times in your country.

4. Tracking Your Order
Once your order is shipped, we will update the tracking information in Shopify. You can check your order's tracking details directly through our Shopify store. You can use this information to track your package until it reaches your doorstep.

5. Customs, Duties, and Taxes
International orders may be subject to import duties and taxes, which are not covered in our shipping fees. Please check with your country’s customs office for more information.

6. Delayed or Lost Packages
If your package is delayed or hasn’t arrived within the estimated delivery timeframe, please contact our customer service team at oheadbandsforguys@gmail.com. We will do our best to assist in locating your package.